Puppets are important to our customers and our customers are important to us. That is why we have opted to have public customer service ratings. Some customers choose to send us their candid ratings. Here they are!
Return to Company Info
CLICK HERE

--------------------------------------------------------------------------------
Order: 10171
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Im a first time shopper with puppetproductions. I was very satisfied with the experience: the ease of shopping, the price paid, the immediate confirmation and the quick delivery. Should the need arise again I would not hesitate to use this company. Sincerely, Bob

--------------------------------------------------------------------------------
Order: 10165
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Iam very pleased with the purchase. The quality of the product was outstanding!

--------------------------------------------------------------------------------
Order: 10135
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: They were gracious enough to apply a discount coupon which I received in the mail to my order AFTER it had already been placed. Some other places might have said, Too bad.

--------------------------------------------------------------------------------
Order: 10131
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: It would be nice if we could check the status of our orders online.

--------------------------------------------------------------------------------
Order: 10130
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Excellent product, price, and shipping. highly recommend

--------------------------------------------------------------------------------
Order: 10107
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: This transaction was terrific in all aspects. Puppet Productions A on all levels. Great Business.

--------------------------------------------------------------------------------
Order: 10096
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: You guys hit a slam dunk again. Im preparing to start a business with my puppets and I will continue to buy your product. I have a total of 5 puppets and a cd through puppetproductions.com and dont have any complaints. Keep up the good work.

--------------------------------------------------------------------------------
Order: 10059
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: What a GREAT company! And a wonderful, hulpful group of people! Thanks and God Bless! G.I.G. Puppteers! Dave, Renee & Christopher Martinson

--------------------------------------------------------------------------------
Order: 10056
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: What a GREAT company! And a wonderful, hulpful group of people! Thanks and God Bless! G.I.G. Puppteers! Dave, Renee & Christopher Martinson

--------------------------------------------------------------------------------
Order: 10039
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: What a GREAT company! And a wonderful, hulpful group of people! Thanks and God Bless! G.I.G. Puppteers! Dave, Renee & Christopher Martinson

--------------------------------------------------------------------------------
Order: 10027
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:

--------------------------------------------------------------------------------
Order: 10023
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body: I was pleased at the courtesty and the way I was treated over the phone. I was pleasantly surprised at how quick my order arrived amd the excellent condition in the way everything was packed. I have always been pleased with Puppet Productions. Thank you...

--------------------------------------------------------------------------------
Order: 10018
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: My puppets arrived very quickly and in great condition :) Thanks!

--------------------------------------------------------------------------------
Order: 9929
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I will buy from this company again!

--------------------------------------------------------------------------------
Order: 9924
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: They were very helpful when I had questions about the order. Very courteous. Order arrived on time and the puppets are of excellent quality. I would recommend them and would certainly buy from them again.

--------------------------------------------------------------------------------
Order: 9874
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Excellent Craftsmanship! Quick Delivery! Would certainly recommend to anyone. Great Job!

--------------------------------------------------------------------------------
Order: 9812
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9805
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9804
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9802
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Very quick shipment! Thankyou!

--------------------------------------------------------------------------------
Order: 9800
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I have used puppetproductions many times. This is a great sight to purchase puppets/other items for puppet ministries. They also have free scripts which I have used in the past and currently am working with K-2nd grade using Gloved Hands. The kids are having a blast learning this script and it will be presented during childrens time at church. Karen M. Peterson

--------------------------------------------------------------------------------
Order: 9756
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9729
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9714
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I have had wonderful service with this company. The products are always well made and the delivery is so quick. Keep up the good work.

--------------------------------------------------------------------------------
Order: 9700
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9683
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9624
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Our 2 new puppets arrived to us in great time. The quality of these puppets is fantastic. We were absolutely delighted with the appearance, coloring and personality of these two new members of our family Thank so much for great service and great merchandise

--------------------------------------------------------------------------------
Order: 9599
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9598
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: Im really pleased with the products and pricing. I wish a little more care would go into packaging.

--------------------------------------------------------------------------------
Order: 9567
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9563
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I had a very good shopping expecience with puppet productions. I was happly surprised to find my purchase setting on my front proch only three days later!

--------------------------------------------------------------------------------
Order: 9561
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9534
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: I am completely happy with my purchase! The puppet i ordered was not in stock, so they had to actually manufacture it for me and then send it. Everything was done in a quick amount of time and the product is amazing. The puppet looks spectacular and is even better looking than it looked on the website. I would definitly buy from puppet productions again and would recomend them ot anyone else looking to buy a puppet. They make amazing puppets.

--------------------------------------------------------------------------------
Order: 9528
Rating: Excellent
Comments: Price Rating: Bad
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9504
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Im so happy with my puppet! Hes much easier to use than my old one and I just really couldnt be happier with my purchase experience at Puppet Productions.

--------------------------------------------------------------------------------
Order: 9500
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Item was shipped in a timely manner and we are very pleased with the merchandise. Would definitely purchase again in the future.

--------------------------------------------------------------------------------
Order: 9482
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Top quality puppet musicals. Items were easy to order and shipped quickly via U.P.S. CDs were in an insulated envelope to ensure safe delivery. I received order confirmation and shipping confirmation emails. Great company to do business with.

--------------------------------------------------------------------------------
Order: 9444
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9439
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Ive done business with this merchant for at least 10 years and I have always been satisfied with their customer service, product and quick delivery. Prices are bit high but the product is worth it.

--------------------------------------------------------------------------------
Order: 9412
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: your company is very concise on orders, i am pleased with my puppets

--------------------------------------------------------------------------------
Order: 9369
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I placed my order for puppet musicals on a Sunday evening. I received a confirmation email right away. On Monday I received an email stating that my order was shipping. I received the excellent material three days later. It was shipped UPS in a very sturdy envelope and was in perfect condition.

--------------------------------------------------------------------------------
Order: 9351
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Oh my goodness! Stash is great! I was expecting some small rinky-dink puppet. Well you guys shut my mouth! I saw Stash and I fell in love! The quality was Muppet like. Ive had 2 compliments in 2 shows where kids say that Stash reminds them of Sesame Street. That is the best compliment I could receive. This will not be my last purchase. Thank you guys for providing me with the magic to make children happy. Markus Law

--------------------------------------------------------------------------------
Order: 9350
Rating: Bad
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Awful
Ease Of Purchase Rating: Excellent
Customer Service Rating: OK
Title:
Body: This is my second order with this company. Its been a week today and my order has not been shipped. I have not been notified why, their was nothing on the website stating the item was not in stock or took so long to receive. The last order I placed took a month to get.

--------------------------------------------------------------------------------
Order: 9348
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Hola, durante algún tiempo hemos adquirido con ustedes éstos maravillosos muñecos y hemos trabajado con mucho éxito en distintos proyectos aquí en la frontera de Nuevo Laredo,México. El servicio y la calidad son insuperables, siempre que pensamos en un proyecto futuro, pensamos en los muñecos de puppetsproductions como prioridad. Gracias juan José Vargas salinas

--------------------------------------------------------------------------------
Order: 9323
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: OK
Title:
Body: The only negative comment about Puppet Productions is when you go on to track your item they do not update it on a regular basis. Ive been going to the track the item and it always says order received, will be shipped in 24 hours. They need to update it to shipped via mail or UPS.

--------------------------------------------------------------------------------
Order: 9321
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9319
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I think puppet productions is an excellent company. My order was shipped in record time, and the quality of their merchandise is great. I enjoy all the sales in their catalogs they send and almost always place an order

--------------------------------------------------------------------------------
Order: 9309
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: exactly what we ere looking for!

--------------------------------------------------------------------------------
Order: 9275
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9185
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9173
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: We just used the blacklight bubbles at a dramarama our church had and they were a huge success!!!! Everyone was amazed! Great product, little pricey, but would order again. Thanks, PMerck

--------------------------------------------------------------------------------
Order: 9164
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9113
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I am very pleased with the service that I received. I called the 1-800 number before ordering and the extra attention that I received was outstanding. This was a very easy purchase and I will order again in the future. I also highly recommend puppet productions. Thank You

--------------------------------------------------------------------------------
Order: 9078
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great company, will do business again

--------------------------------------------------------------------------------
Order: 9077
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I was quite impressed with Puppet Productions and the quick delivery of the merchandise that I ordered online. The ordering process was quite simple with a more than sufficient amount of goods to select from. Ordering thru Yahoo for Puppet Productions was a great experience which I plan to continue. Thank you for your great service.

--------------------------------------------------------------------------------
Order: 9073
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:

--------------------------------------------------------------------------------
Order: 9057
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9051
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body:

--------------------------------------------------------------------------------
Order: 9050
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:

--------------------------------------------------------------------------------
Order: 9024
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 9002
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8987
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: My order was processed quickly and their products are excellent. I was very pleased when I received my merchandise. Their puppets are great! I plan to order many more.

--------------------------------------------------------------------------------
Order: 8927
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Our puppets were delivered today and we are extremely pleased with them. Although the prices are a little steep, that seems to be the going rate for puppets of that quality. We will definitely be returning customers. God bless you!

--------------------------------------------------------------------------------
Order: 8924
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8887
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8872
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Had a problem with one of the items purchased. I called and talked with them and they were very prompt in sending the new merchandise and picking up the other. Great products!!!!! Thanks

--------------------------------------------------------------------------------
Order: 8869
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body:

--------------------------------------------------------------------------------
Order: 8855
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8759
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8751
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8708
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:

--------------------------------------------------------------------------------
Order: 8677
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: The puppets recently purchased for our new program are bright and colorful, craftmanship is excellent, size is perfect for new puppeteers use. Instructions are enclosed on the use of the puppet, and for care and maintenance. Puppet Productions has and excellent variety of puppets to choose from, and all the necessary products to assist you in producing a great program. Their Puppet Festivals are lead by very professional staff and are both informative and very enjoyable. (The 30 day discount program was a great benefit to us in getting started with our puppet ministry.)

--------------------------------------------------------------------------------
Order: 8654
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Bad
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8650
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8631
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8607
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I have been using puppet production for a long time. Say 25 years or more. I have always been pleased with their service & product. I will continue to use puppet productions for future puppet purchases. Thank you

--------------------------------------------------------------------------------
Order: 8588
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: as always, it is a pleasure to do business with you!

--------------------------------------------------------------------------------
Order: 8505
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Puppet Productions is an excellent source for all things relating to puppetry. They have puppets. They have songs. They have scripts. They have stages. They have work shops. They have just about anything one would need to run a successful puppet ministry at any level. The only other shop that is just as excellent is One Way Street. I could have gone to either place. I chose Puppet Productions because they had the puppet I most wanted. The only thing is that one must be patient with the order. It took a little longer. However, the wait is very much worth it because the puppet I got is just fantastic. One can really see and appreciate the attention to detail they put into each and every puppet. So, yes, good things do come to those to wait. A very pleasant and professional company to work with.

--------------------------------------------------------------------------------
Order: 8451
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: OK
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8429
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: the only thing is found a problem with was they didnt update their order-shipped (or will be shipped) information. i have recieved my order and they site still doesnt list it as shipped. how can the UPS tracking be useful to me if they never update that information? thank you.

--------------------------------------------------------------------------------
Order: 8370
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8326
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I have always enjoyed their puppets & the other things Ive ordered. I will continue to buy from them when I need more puppets or equipment. Have told many about their products.

--------------------------------------------------------------------------------
Order: 8292
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Fast Delivery, Quality Puppets!!!!!!!

--------------------------------------------------------------------------------
Order: 8246
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: The quality and service of Puppet productions is overall excellent. They have a great range or puppets and also childrens activities and bible stories as well. I would recommend this site to everyone.

--------------------------------------------------------------------------------
Order: 8217
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8136
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Hi, When I received the first puppet I ordered this time, he looked really good except for one small hole on the seam. It looked like someone just overlooked it. I have had this happen on puppets in the past. Its not a big deal to fix. I will have it fixed soon.

--------------------------------------------------------------------------------
Order: 8126
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8124
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great product, great service!

--------------------------------------------------------------------------------
Order: 8120
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8113
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: OK
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: Puppets are high quality and service was good this time, didnt have to wait too long.

--------------------------------------------------------------------------------
Order: 8108
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great job as always. Jim

--------------------------------------------------------------------------------
Order: 8101
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8098
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Great company. Great products.

--------------------------------------------------------------------------------
Order: 8095
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8093
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Puppet Productions had what I needed, price better than the company our church has always used. Delivery was better than right on time, as we needed the items to replace our worn out items in a hurry for a program. We are very happy to have found Puppet Productions to supply our puppet ministry at church. EPOMBC

--------------------------------------------------------------------------------
Order: 8083
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8074
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Not Rated
Delivery Rating: Not Rated
Ease Of Purchase Rating: Not Rated
Customer Service Rating: Not Rated
Title:
Body: I took my puppet team to a Puppet Productions one night training. It was excellent. The instructors were good and friendly. The quality of props were excellent. The reception was great. The group of adults and teenagers all like the experience and felt we bettered our skills because of this event.

--------------------------------------------------------------------------------
Order: 8027
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 8025
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Puppets were bought for students of mine. They were pleased with the quality.

--------------------------------------------------------------------------------
Order: 8002
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Awful
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body:

--------------------------------------------------------------------------------
Order: 7981
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Not Rated
Delivery Rating: Not Rated
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I am very pleased with with the quality and enthusiasum of your trainers. The weekend was a success for our Ministry! Thank you, Rev. Jim Holland Word of Grace & Truth Ministries

--------------------------------------------------------------------------------
Order: 7963
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7961
Rating: Good
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7906
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7903
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7875
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Puppet Productions is a wonderful resource for me as a Christian Educator. I find their material to be delightful. What’s even better, the children I work with find the material and puppets to be fun, easy to use, and easy to work with. Although a little coastly, I can’t argue with the quality! Renée Christian Educator Preschool – 9th Grade

--------------------------------------------------------------------------------
Order: 7845
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7832
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7791
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7776
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Wonderful, wonderful, Wonderful, Look forward to purchasing more soooooooon

--------------------------------------------------------------------------------
Order: 7749
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Very easy to deal with, product is excellent. (a stage bought through our church), plus ascessories.

--------------------------------------------------------------------------------
Order: 7714
Rating: OK
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I purchased a puppet curtain with directions to build the stage myself. The quality of the curtain was excellent. The directions for the stage left alot to be desired. The dimensions of the pipes were not correct for the size of the curtain. They were approximately 1/2 of what they needed to be. Also, you need to add two additional stand supports (one one each end of the wings. Without these additional supports, the overall structure is prone to tipping backwards. This is especially important if you desire not to cement the top PVC structure together, which makes it more compact and portable. The T connector does not directly connect with a standard 45 degree connector, as they both have female oppenings. This required a small PVC pipe section between them to make your design work. Suggest adding this pipe connector to directions.

--------------------------------------------------------------------------------
Order: 7711
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body: Great cute puppets, well made! We were so excited when we got them that we pulled together an impromptu puppet show for a class. :) thanks

--------------------------------------------------------------------------------
Order: 7675
Rating: Awful
Comments: Price Rating: Good
Shipping Options Rating: Not Rated
Delivery Rating: Awful
Ease Of Purchase Rating: Bad
Customer Service Rating: Not Rated
Title:
Body: I used the web-site to pre-register for a puppet workshop at a local church. I ordered end of March, 4 weeks in advance. Until today, 3 days before the festival, I have not received a ticket or any information if I dont need a ticket to attend. My overall experience has therefore been poor - no communication other than a confirmation e-mail.

(customer service note: The confirmation email is the 'ticket' and this is explained when you register.)

--------------------------------------------------------------------------------
Order: 7598
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: great experience would order from them again

--------------------------------------------------------------------------------
Order: 7584
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: The entire transaction was done on the internet with great ease. I received confirmation via e-mail and had no problems at all. Was very pleased with the whole process.

--------------------------------------------------------------------------------
Order: 7578
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Our puppets were shipped quickly. They were displayed well online and looked exactly as we expected. Shipping cost were reasonable. Wish all our purchases could be made with convenience and ease this was. We will be looking to this merchant online again! Thank you.

--------------------------------------------------------------------------------
Order: 7566
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: The product was easy to find and the order was easy to place. We received very promply and had no problems at all! Will use again as the need arises.

--------------------------------------------------------------------------------
Order: 7538
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Good
Title:
Body:

--------------------------------------------------------------------------------
Order: 7507
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Not Rated
Delivery Rating: Not Rated
Ease Of Purchase Rating: Excellent
Customer Service Rating: Not Rated
Title:
Body: I appreciate the ability to register for the workshop via the internet; the whole process was very simple and the directions clear. I had no trouble and it saved me the hassle of mailing in the forms. Thank you for providing this service.

--------------------------------------------------------------------------------
Order: 7481
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Excellent
Title:
Body: Fantastic support and service. I would and have recommended your services to others.

--------------------------------------------------------------------------------
Order: 7473
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: I ordered my products online and found it to be very easy to do. I did make a mistake and had to call customer service and they were very helpful. I will use this merchant again and would recommend them to other churches.

--------------------------------------------------------------------------------
Order: 7453
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7440
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: OK
Title:
Body:

--------------------------------------------------------------------------------
Order: 7402
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: I have always had good service from this company. Recently they sent me the wrong thing and corrected it quickly. I appreciate that.

--------------------------------------------------------------------------------
Order: 7389
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7382
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: I was very pleased with the puppets we got.We got the puppets 2 days afer we orderd them and was very happy with what we got.I will buy more puppet stuff from them.

--------------------------------------------------------------------------------
Order: 7344
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: Shopping online is very easy. They send confirmation of order and shipping information. A positive experience each of the three times I have used them.

--------------------------------------------------------------------------------
Order: 7309
Rating: Good
Comments: Price Rating: Good
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body: I have ordered from Puppet Productions for several years and have always found them top notch. VM

--------------------------------------------------------------------------------
Order: 7300
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7293
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: very fast delivery... thank you

--------------------------------------------------------------------------------
Order: 7281
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7271
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7252
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body: It was very easy to order what we wanted and we are thrilled with the quality of the puppets.

--------------------------------------------------------------------------------
Order: 7245
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7237
Rating: OK
Comments: Price Rating: OK
Shipping Options Rating: Bad
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:

--------------------------------------------------------------------------------
Order: 7220
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: Excellent
Delivery Rating: Good
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7217
Rating: Excellent
Comments: Price Rating: OK
Shipping Options Rating: OK
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7199
Rating: Excellent
Comments: Price Rating: Good
Shipping Options Rating: OK
Delivery Rating: OK
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

--------------------------------------------------------------------------------
Order: 7190
Rating: Good
Comments: Price Rating: OK
Shipping Options Rating: Good
Delivery Rating: Good
Ease Of Purchase Rating: Good
Customer Service Rating: Good
Title:
Body:

--------------------------------------------------------------------------------
Order: 7146
Rating: Excellent
Comments: Price Rating: Excellent
Shipping Options Rating: Excellent
Delivery Rating: Excellent
Ease Of Purchase Rating: Excellent
Customer Service Rating: Excellent
Title:
Body:

NEXT PAGE OF COMMENTS